Working at Rotary International for more than 20 years, Nora Zei leads the Member and Participant Experience team. Among other functions on this team including membership development, customer service operations, digital product strategy and design, and research and evaluation, her team's work is instrumental in promoting welcoming and inclusive environments for all members. This includes supporting clubs and districts in building cultures of respect and accessibility, helping clubs reflect their communities, evaluating practices through an engagement lens, and promoting learning that supports welcoming, inclusive environments.
Nora earned an MBA in strategic management from Chicago Booth and a Certified Association Executive (CAE) from the American Society of Association Executives (ASAE). Nora is also proud member and immediate past president of the Rotary Club of Chicago Cosmopolitan.